Search America - Board & Club Consulting
Best practices: What are the most successful clubs doing?
Board and management communications with membership: How does this club’s board effectively achieve membership buy-in?
Board of Directors orientation: How can the directors’ responsibilities best be defined and accomplished?
Board/management communications: Are the parties speaking the same language?
Branding: How can this club best define, achieve, and maintain its market position?
Bylaws revision: Are the club bylaws current?
Capital reserve analysis: Has this club adequately planned for and set aside sufficient reserves for replacement of depreciating assets?
Club renovation: What do the members want, need and expect? What strategies exist for funding?
Club rules enforcement: Who is responsible for promulgation and enforcement of rules?
Clubhouse Manager vs. General Manager Structure: Which is the more appropriate system of governance for each club?
Compensation surveys: To minimize turnover, how are other similar clubs compensating their key personnel?
Compliance with regulations: How can this club best define and comply with codes and various legal requirements?
Cost control: What systems and procedures are most efficient for controlling costs while ensuring quality?
Employee retention: How does this club reduce turnover and retain key personnel?
Equity conversion (memberships’ acquisition of the club from the developer): How do the members and prior owner successfully structure and conduct the transition?
Executive, management and leadership development: How does this club’s leadership most effectively oversee and manage its club?
Financial reporting: What information does this board require to comply with its fiduciary responsibilities? What system of reporting is best for each club?
Food and beverage: How does this club’s leadership most effectively meet member expectations and fiscal responsibilities?
Food service/hospitality service training: What can be done to deliver consistent, attentive, skilled and personable service?
Golf course: How can this club maintain the best condition of play? Who is responsible for what aspects of golf course maintenance?
Governance: Does the current system and structure work? How involved does this board want to be in day-to-day management of our club?
Human asset consulting: Who is in charge? What personalities and skills are required to achieve member expectations?
Job descriptions: Directors, committees, management, department head, and staff: What is expected of each? By what criteria will this club evaluate performance?
Long range planning: What does this club want to become?
Management recruiting: How can this club attract and employ the best talent?
Management retention: Once this club hires the right management, how does it keep them?
Management/staff communications: How are directives and mutual expectations transmitted?
Member focus groups: What do the club’s members really want and expect? What are they willing to pay for?
Membership marketing: How does a club attract sufficient members to remain viable?
Membership retention: What can be done to reduce this club’s membership attrition?
Menu planning & menu engineering: How does this club balance tastes, costs and kitchen capability in competing for the discretionary dining-out dollar?
Mission statement preparation and analysis: What is this club to its members?
Operational consulting: How can each department of this club be improved?
|Western U.S. Office:
Los Angeles, CA
|Central U.S., International & Corporate Office:
|Eastern U.S. Office:
Boca Raton, FL
E-mail: [email protected]
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